As of 11:25 AM EST on Saturday, server4 & server8 became unavailable along with a few other systems in the datacenter. We’re currently investigating and having the on-site folks take a peek. We’ll have more updates available momentarily.

Update: It appears that everything is online however some users may be experiencing some routing issues. The network engineers are sorting the issue out and it does appear to be occurring with a significant number of ISPs that I’ve personally tested it from.

Update @ 12:20 PM EST: It appears the issue is the result of one of the facilities core distribution switches going offline leaving the remaining switch to cope with a significant amount of load. A large number of our systems aren’t effected, roughly about 43 clients are at this time (out of 1,200). If you’re affected an email has been sent out to you regarding the issue.

We’re awaiting an update on an ETA of the switch being replaced, we’ll post it here the instant it becomes available.

Update @ 1:02 PM EST: Everything is now back online, the distribution switch disappearing was supposed to automatically failover to the secondary however that didn’t occur. The total downtime was one hour and thirty four minutes.